Terms of Service

These Terms of Service (“Terms”) govern your access to and use of the website at www.thebizcpa.com (the “Site”) and the professional services provided by The Biz CPA (Sandeep Basu, CPA), referred to in these Terms as “The Biz CPA”, “we”, “us”, or “our”.

By accessing the Site, contacting us through any form or our Biz Concierge chatbot, or engaging us for professional services, you agree to be bound by these Terms. If you do not agree, please do not use the Site or our services.

Last updated: June 4, 2026.

The Biz CPA is a boutique eCPA firm headquartered in the New York City TriState area. We partner with growing businesses through ongoing relationships rather than one-time filings. Our services include:

• Accounting & Bookkeeping — month-end close, reconciliations, financial reporting, and clean books that support decision-making.
• Tax Strategy & Compliance — federal, state, and local tax planning and filings for businesses and their owners.
• Financial Advisory — cash-flow management, forecasting, budgeting, and CFO-level strategic guidance.

The specific scope of services provided to any client is defined in a separate written engagement letter. These Terms are a framework — they do not, by themselves, create an engagement.

A client relationship with The Biz CPA begins only when we and the client sign a written engagement letter or retainer agreement that describes the services, fees, and term. Until then, communications through the Site, contact forms, the Biz Concierge chatbot, email, or phone are introductory and do not create a professional engagement, attorney-client-style privilege, or any obligation to provide services.

Our work is built around recurring retainer relationships. A retainer typically covers an agreed scope over a defined period (for example, monthly bookkeeping plus quarterly advisory). Work outside the agreed scope may be quoted separately or added to the retainer by mutual written agreement.

To allow us to do our best work, clients agree to:

• Provide complete, accurate, and timely information, records, and documents we reasonably request.
• Respond to our questions, draft deliverables, and approval requests in a timely manner so deadlines can be met.
• Maintain their own books and records and ultimately remain responsible for the accuracy of information provided to us.
• Make all final business, tax, and financial decisions; our role is to inform and advise, not to act as the client's decision-maker.
• Use secure channels we designate when transmitting sensitive information (we will set these up at engagement). Do not send Social Security Numbers, banking credentials, or sensitive documents through the website, chatbot, or unsecured email.

Delays or inaccuracies in information provided by the client may result in additional fees, missed deadlines, or penalties charged by tax authorities, for which The Biz CPA is not responsible.

Fees, retainer amounts, billing frequency, and payment methods are set out in the engagement letter for each client. Unless that engagement letter says otherwise:

• Retainer fees are billed in advance for the upcoming service period and are due on receipt.
• Project or out-of-scope work is billed at the agreed rate or fixed fee and is due within 15 days of invoice.
• Late or unpaid amounts may accrue interest at the lesser of 1.5% per month or the maximum allowed by law, and we may suspend work until the account is brought current.
• Reimbursable expenses (filing fees, third-party software, travel pre-approved by the client) are billed at cost.
• Retainer fees are generally non-refundable once the service period has begun, except as expressly stated in the engagement letter.

Either party may terminate an engagement with written notice as described in the engagement letter (typically 30 days). On termination:

• Client is responsible for all fees and expenses earned or incurred through the effective date of termination.
• We will return or make available the client's records in our possession, subject to professional standards and any outstanding balance.
• We may retain copies of work product and supporting documentation to comply with professional record-keeping obligations.

We may also terminate or suspend services immediately if a client fails to pay amounts when due, withholds information material to the engagement, asks us to take a position we believe is inconsistent with applicable law or professional standards, or engages in conduct that would put our firm at undue risk.

To the fullest extent permitted by law, The Biz CPA's total aggregate liability to any client or website user, arising out of or related to the Site, these Terms, or any services provided, whether in contract, tort (including negligence), statute, or otherwise, will not exceed the total professional fees actually paid by that client to The Biz CPA for the specific service giving rise to the claim during the twelve (12) months immediately preceding the event that gave rise to the claim.

In no event will The Biz CPA be liable for any indirect, incidental, consequential, special, exemplary, or punitive damages, including loss of profits, loss of business opportunity, loss of goodwill, loss of data, or interruption of business, even if advised of the possibility of such damages.

We are not liable for: (a) penalties, interest, or taxes resulting from inaccurate, incomplete, or untimely information provided by the client; (b) decisions made by the client based on our advice; (c) acts or omissions of third parties (banks, payroll providers, software vendors, tax authorities); or (d) events outside our reasonable control.

Nothing in these Terms limits any liability that cannot be limited under applicable law.

Tax law, accounting standards, and business conditions change constantly. Outcomes depend on facts, timing, regulatory interpretation, and the actions of third parties. Accordingly:

• We do not guarantee any specific tax result, refund, savings amount, audit outcome, investor decision, lender approval, or business result.
• Forecasts, projections, and forward-looking advice are based on assumptions and information available at the time. Actual results will vary, and we do not warrant that projected outcomes will be achieved.
• Information on the Site, in blog posts, in our chatbot responses, and in introductory conversations is general in nature and is not a substitute for advice tailored to your specific circumstances under a signed engagement.
• The Site and our Biz Concierge chatbot are provided “as is” without warranty of any kind, express or implied, including warranties of merchantability, fitness for a particular purpose, and non-infringement.

Do not act or refrain from acting based on Site content or chatbot output alone. Consult us, or another qualified professional, about your specific situation.

We treat client information as confidential and use it only to provide and improve our services, to operate our firm, and as required by law or professional standards.

Clients agree that information about our methods, deliverables, pricing, and internal processes is likewise confidential and will not be disclosed to third parties without our consent, except as required by law.

Our handling of personal information collected through the Site and Biz Concierge chatbot is described in our Privacy Policy.

The Site, including its design, text, graphics, logos, the “The Biz CPA” and “Biz Concierge” names, and all related content, is owned by or licensed to The Biz CPA and is protected by copyright, trademark, and other intellectual property laws.

You may view and print Site content for your own personal, non-commercial reference. You may not copy, republish, redistribute, or create derivative works from the Site without our prior written permission.

Templates, models, checklists, and other work product we develop for a client engagement remain our intellectual property unless the engagement letter expressly assigns ownership. The client receives a non-exclusive, non-transferable license to use those deliverables for their internal business purposes.

We may use or recommend third-party software and services (for example, accounting platforms, payroll providers, document portals, e-signature tools). Those third parties have their own terms and privacy policies, and we are not responsible for their availability, accuracy, security, or actions.

The Site may also include links to third-party websites for convenience. We do not endorse or assume responsibility for content on linked sites.

These Terms and any dispute arising out of or related to them or to our services are governed by the laws of the State of New York, without regard to its conflict-of-laws principles.

The parties will first attempt in good faith to resolve any dispute through direct negotiation. If a dispute cannot be resolved within 30 days, the parties agree to submit the dispute to confidential, binding arbitration administered by the American Arbitration Association under its Commercial Arbitration Rules, with the arbitration seated in Nassau County or New York County, New York. Judgment on the award may be entered in any court of competent jurisdiction.

Either party may seek injunctive or equitable relief in a state or federal court located in New York to protect its intellectual property, confidential information, or to collect unpaid fees.

To the maximum extent permitted by law, any claim must be brought in the party's individual capacity and not as a plaintiff or class member in any purported class or representative proceeding.

We may update these Terms from time to time to reflect changes in our services, technology, legal requirements, or business practices. When we do, we will update the “Last updated” date above and post the revised Terms on this page. Material changes will, where appropriate, be communicated to active clients directly. Your continued use of the Site or our services after changes take effect constitutes acceptance of the updated Terms.

Questions about these Terms, or about an existing or potential engagement, can be sent to:

The Biz CPA
Sandeep Basu, CPA
696 Old Bethpage Rd. Suite 190, Old Bethpage, NY 11804
Tel: (516) 262-1728
Email: sandeep@thebizcpa.com